E-commerce agencies: What services do they offer?

Ecommerce agencies are known for their involvement in the development, growth, and success of online stores, as they provide entrepreneurs or business owners with best practices in digital commerce.

In this regard, Shopify ecommerce agencies have managed to establish their position in the market because they not only guide and advise you in creating and managing your business but also facilitate the proper implementation of digital marketing strategies and other techniques that ensure brand recognition and customer preference.


What services does an expert Shopify ecommerce agency provide?

The main goal of these agencies is to apply the expertise of professionals to boost online commerce for entrepreneurs who have chosen the Shopify platform and want to learn how to sell professionally.

In this sense, there are many services that entrepreneurs can hire, and numerous tools, methodologies, and technologies that agencies make available to business owners.

In practice, everything will depend on the specific needs of clients and the goals they want to achieve because ecommerce agencies are capable of developing customized projects and providing effective solutions that add value to businesses.


Ecommerce development and design

The idea is to provide you with all the support you need to create and design your online store, which must be responsive and integrated with social media, both of which are fundamental requirements for the success of your business.

Responsive design will allow your business to be correctly viewed on different mobile devices and easily reach the large number of users who use phones to access the internet and make online purchases.

Offering users the best online experience and adapting to the new buying habits of current customers are part of the best strategies you can employ to successfully compete in the fiercely competitive ecommerce landscape.

On the other hand, being connected to social media will provide you with the following opportunities:

  • Promote yourself and establish your brand.
  • Interact with your users, answer their questions, and obtain important feedback to improve your positioning.
  • Generate and redirect online traffic.
  • Successfully manage your offers or discounts campaigns.
  • Link other platforms to your website and create additional sales channels.
  • Identify which social media platforms generate conversions.
  • Get to know your audience and efficiently segment your market, reaching potential customers you may only be able to access through social media.
  • Strengthen your communication and sales strategy in channels that best suit your products or services.

As you can see, this initial stage of creation and design is fundamental, and it is ideal to rely on experts, especially when Shopify agencies are willing to take the first steps with you and apply all available tools to ensure your success.


Improvements and Training

If your business is struggling to establish itself and your brand goes unnoticed in the vast digital market, turn to Shopify ecommerce agencies for help in identifying the causes of the problem and implementing improvements. Experts will provide you with comprehensive solutions that are sure to take your business to the next level:

  • Evaluation and diagnostic processes.
  • Customized adjustments to your online store.
  • Development of logistics processes.
  • Implementation of customer service strategies.
  • Advertising photography.
  • Content and SEO visibility.
  • Business development and management.
  • Digital marketing.
  • Direct connection with suppliers.

However, you will be involved in the entire process of analysis and process optimization. You won’t simply receive advice and watch the agency do the work; you will receive training at each stage so that you can have full control of your business.


Integration of ERP with Ecommerce

Experts know that the proper functioning of an ecommerce store should be based on its integration and synchronization with Enterprise Resource Planning (ERP) software.

The basic function of this application is to integrate all the transactions or operations carried out by a business into a single platform, so that information on prices, stock availability, and other relevant data is always available.

In summary, this integration eliminates manual processes and synchronizes the modules that are essential to keep the business operational:

  • Customer database.
  • Orders and invoices.
  • Offered products.
  • Prices and promotions.
  • Inventory or stock.

Now, this process requires, as mentioned earlier, the use of technology, but it also requires proper diagnosis and analysis processes that are only mastered by experts. That’s why turning to Shopify agencies is always the best option.

If you’re interested in integrating your ERP with Shopify, we recommend reading: “Best ERP Systems for Shopify.”


Digital Marketing

Digital marketing strategies in the hands of experts become valuable tools to achieve the sales levels you’ve always dreamed of. So, if you don’t know how to create a positioning and online communication plan, hire those who are capable of doing it.

Ecommerce agencies are knowledgeable and have expertise in the necessary actions and strategies to make your products and services known and promote them. These include content marketing, email marketing, SEO positioning, social media marketing, videos, bots, and more.

Moreover, they can present you with an action plan that targets specific objectives towards which the implemented strategies are directed:

  • Positioning and recognition of your products and brand.
  • Attraction and retention of new customers.
  • Increase in sales.
  • Generating traffic.
  • Conversion funnel optimization.
  • Improvement in return on investment (ROI) or business profitability.

Digital marketing can help you expand your audience and allow it to echo your company and brand.


Shipping Support

The service provided by certain agencies is directly related to delivery times and shipping costs, as these are two fundamental factors that influence customer purchasing decisions and sales growth.

In this case, agencies integrate your store with their platforms and guarantee that you can contact courier services known for their cost-effectiveness, speed, and efficiency in delivering packages both nationally and internationally. Furthermore, they provide you with the ability to track merchandise and the delivery process in real time.

For customers, who are becoming increasingly demanding, the timely delivery of their products and appropriate packaging is of particular importance, which can carry a lot of weight when deciding on a new purchase.

Therefore, shipping companies become a fundamental part of digital businesses, as they represent the final step in the sales process. Hence, the importance of selecting the best ones to strengthen your brand.

If you’re interested in handling shipping on Shopify, we recommend reading: “The 5 Best Shipping Apps for Shopify Stores.”


Consulting and Ongoing Support

The consulting process enables the development of specific projects according to the needs you present. Thus, problems are diagnosed, measurements are taken, requirements are identified, and action strategies are defined.

Subsequently, strategies are implemented, proper monitoring is carried out, and results are reviewed to identify new areas for improvement. In other words, work is done until the set objectives are achieved.

As a digital entrepreneur, you don’t have to invent everything yourself; simply seek help from experts and let them guide you in different areas: design, digital marketing, measurements, social media, business management, professional sales, product distribution and delivery, brand positioning, market segmentation, content marketing, and much more.


Final Considerations

Shopify’s ecommerce agencies play a crucial role in the success of an online business, as they are knowledgeable about and manage the strategies that every entrepreneur must implement to develop, maintain, position, and make their store successful.

The comprehensive services they provide are aimed at creating differentiation among online stores and allowing each one to find its space, its audience, and its positioning.

The expert knowledge provided by Shopify agencies guarantees the quality of the services they offer and the excellent results they achieve.

The support and advice provided to entrepreneurs align with the dreams they want to achieve and the goals they wish to attain, which is why the strategies employed by agencies will respond to the requirements of each business.

The application of digital marketing strategies can allow your business to thrive and stand the test of time among the most successful, but don’t attempt it alone; rely on agencies, as they have the knowledge and experience needed to implement the best practices demanded by the current technological environment and digital commerce.


If you’re looking for an ecommerce agency for your online store that offers all the services described, don’t hesitate to contact us at our email info@reduncle.es. Our team of experts will guide you through the entire process.

If you're looking for something more professional, it's undoubtedly best to get in touch with a Shopify expert.

Contact us, and we'll be happy to review your case without any obligation.


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